From the moment Reba stepped through the door as our Stoneside Blinds design consultant, it was clear that we were in expert hands. She devoted generous time to understanding our aesthetic goals, functional needs, and budgetary limits, and she patiently walked us through every stage of the process without ever making us feel rushed or pressured. Reba arrived with an impressive selection of fabric samples, explaining the nuances of each option—light filtration, durability, etc.—so that we could make an informed decision.
Reba listened attentively to our concerns about style versus cost and then presented a range of solutions that met both criteria. She further distinguished herself by providing meticulous explanations of the documentation, warranty details, and even the financing paperwork. At each turn, she confirmed that we were comfortable, confident, and fully informed before proceeding.
We initially planned to outfit only two rooms, but Reba’s professionalism, warmth, and attention to detail have convinced us that Stoneside is the right choice for future projects as well. If the rest of the Stoneside team reflects even a fraction of her dedication and expertise, we will undoubtedly entrust them with the remaining rooms in our house. Reba exemplifies exceptional customer service and design acumen, and we could not be more satisfied with our experience.