This is a review that spans some time and multiple parts... nearly 5 months from start to finish and involving a team of first-rate professionals throughout. But the end result was well worth the wait! We ordered new roller blinds and valances from Stoneside in April. We chose Stoneside because of reviews and quality of materials. The process began with an in-home consultation with a designer, Anna. Anna was super friendly and knowledgeable and helped us find the right shade material for our needs. We live in a converted warehouse/loft with a wall of windows nearly 12 feet high. And we needed material that blocked light and heat as this wall of glass acts like a greenhouse. Anna made recommendations of several options of shade, colors, draw cords, and valances. We made our selections, signed agreements virtually, paid online. We think for the size of the job and the materials we chose, as well as durability and warranty, we received good value. We were given an estimate of delivery in about 6 weeks. We had 3 hiccups in the delivery times with production delays due to our selected material being out of stock. We chose to wait for our original selection for the first delay (moving our estimated delivery to July), but then another delay was forecast to show delivery in late August. We still chose to wait for our original material. When a third delay was made in August, we decided to choose a new, in-stock fabric for the shade. Anna made this super simple once again with virtual samples sent to us that closely matched our original choice. I was then given an updated estimate of delivery by a Stoneside employee, Caleb, who indicated they were going to move quickly on this order. And quickly they did! We received a notice that we could expect the shade installation in 2 weeks. We agreed on a date that worked for us, and awaited installation. Today, mid-September, the Stoneside installation team of Carlos and Edgardo showed up on time, delivered the shades, removed the old shades and hardware, installed the new hanging hardware and shades, and took care to clean up any debris from drilling. They even disposed of the old shades for us. Carlos originally came to measure our windows after consultation with the designer back in April. He and Edgardo wore masks, were super friendly, and explained the process & navigated the high installation perfectly. The final result may be a little hard to see in the images, but we could not be happier with Stoneside's work and team. Delays in production or supply chain can happen. But Stoneside didn't leave us hanging. They did however hang some impressively beautiful shades in our loft. Thanks, Stoneside Blinds and Shades.